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Jason Richardson, of Leeton Shire Council sent through a link to this presentation by Paul Adams, Senior User Experience Researcher from Google. For many of us, we don't need to do this type of research in our roles or in the projects or tasks that we work on. Yet in these times of the trendy social media bandwagon, and in spite of us not being businesses selling a product, there is a lot out there in this space that we should take heed of to make our services to our constituents useful, safe and dare I say it, pleasurable?

What I really liked about this story of social circles is some of the basic lessons it gives on how people behave online. You may never use this information in your work, but understating some of these concepts a little better will help contextualise and perhaps change your view on how people are using social media these days.

13/07/2010 - 3:31pm

There I was, on the plane with all sorts of people heading to Wellington, New Zealand for my first ever international conference AND speaking gig. To say I was excited was an understatement!

Sitting next to me on the plane were some guys also heading to a conference in Wellington about Geo-something or other…but wonderfully, due to their knowledge they were able to point Mt Ruapehu to me from the plane…The North Island of New Zealand’s highest point and a most active volcano!

I was gob smacked as I flew into Wellington. I’ve never been to NZ before, so wasn’t prepared for how pretty it was. I flew through customs etc and got myself as quickly as possible to the hotel so I could spend the last couple of daylight hours walking around and getting a feel for the place.

I didn’t know that Wellington was about the same size as Canberra. What struck me most was how like Melbourne it seems in style. Lot’s of hipsters and lot’s of people in black!

10/05/2010 - 10:00am

In building the new Local Government Web Network site I’ve found new resources to help us navigate the wilds of social media.

These two new case studies were published in the last couple of weeks and come via www.worktogether.org.uk . A new a space where the Local Government sector in the UK are encouraged to share their experiences. It covers all sorts topics, not just technology, and includes youth engagement, unemployment and more to come.

26/03/2010 - 10:00am

After my presentation on preserving digital information at the recent Local Government Web Network conference, Reem told me that she received lots of enquiries about PDF/A, which I mentioned in my talk; specifically, What is it?, How to use it? and Where to get it? PDF/A is the ‘archival’ format for PDF. PDF/A has fewer "bells and whistles" than traditional PDF which minimises future migration requirements.

29/09/2009 - 12:05am

We did it! Our second year and our second conference went off without a hitch!

19/09/2009 - 1:41am
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