Eric Dinkin

Eric started out as a web designer for AusNet Internet service provider in 1995. Over the years he worked as website designer / developer for Local Government and Shire Association, IBM Global Services, as well as freelancing.

For the past 6 years Eric have been managing Parramatta City Council website taking it through 2 redevelopments CMS implementation and actively advising on use of new internet technologies.

Twitter: @ask6d

Web: http://www.parracity.nsw.gov.au

Case Study: Live Support (customer service through online chat)